ifixipodsfast.com Free iPod Diagnostics

How does one go about sending in their iPod for diagnostic testing services?
It's very easy to send in your iPod for diagnostic testing... simply follow the directions below!

A: Create an account on ifixipodsfast.com and order your FREE DIAGNOSTIC TESTING at the following site:
http://store.ifixipodsfast.com/ipod-diagnostic-testing/ipod-diagnostic-testing/prod_6.html.

B: Wait for your order to be processed. Once I have processed your order (or you pay via PayPal) you will receive an order summary from ifixipodsfast.com. In that summary there are shipping instructions included on a link. To view the shipping instructions visit the following site: http://store.ifixipodsfast.com/shipping-info/info_13.html!

C: Once your iPod has been received it will be carefully diagnosed. There are usually an average of 20 iPods that come in per day and iPods that have parts installations are top priority. Diagnostic testing is done on an as time basis. There is only one technician here (myself) and while I pride myself on trying to provide the fastest possible solution to your iPod problem, some iPods do take a large amount of time to diagnose. Please remember each iPod has to be diagnosed, the problem has to be replicated, a fix has to be tested (meaning your iPod will be fixed in order to verify that a solution is possible) and then usually tested over a period of one or two days to verify the fix does in fact cure any iPod ailments. Diagnostic testing takes anywhere from one hour per iPod to as many as three hours per iPod. I will personally email you describing the problems accurately and in terms that are easy to understand. I will send you a quote for the repairs as well as an offer to buy your iPod should you not want to repair the iPod but would like to sell it. If you choose to go ahead with the repairs I will issue an invoice for the iPod repair (minus the $5.00 you have already paid for the diagnostics.) If you do not want to fix your iPod or sell your iPod I will send your iPod back to you.

ifixipodsfast.com Installation

I've bought a part from you and want you to install it... now what?
It's incredibly easy to send in your iPod and let ifixipodsfast.com do all of the dirty work! Follow the simple directions below and you'll have your iPod back in no time!

A: Purchase a part from my online store and then choose the ifixipodsfast.com installation option!

Which iPods do you repair?
Currently I repair all iPods EXCEPT iPod shuffles (in most cases the cost to repair is more than purchasing a new one). I can repair the following iPods: 1st Gen, 2nd Gen, 3rd Gen, 4th Gen (U2), iPod Mini (1st & 2nd Gen, iPod Photo (1st & 2nd Gen), iPod Nano (1st & 2nd Gen), & iPod Video (5th Gen and 5.5 Gen), as well as any HP branded iPod. I use genuine Apple OEM parts (parts may be new or used.)

Am I obligated to pay an invoice or quote sent to me?
Absolutely not! Sometimes invoices are sent so that should you choose to repair your iPod you may pay the invoice right away and receive your iPod much faster (you'll still receive a diagnostic report email and may ask any questions you'd like before paying any invoice as well!) If you send your iPod in for free diagnostics and receive the quote and feel that it is too expensive, I'll gladly send it back to you at no charge or offer to buy the iPod from you.

What payment options can I use to pay for parts or service?
ifixipodsfast.com accepts payments via CCNow (based out of Minnesota), PayPal, Google Checkout, and USPS Money Orders. For more information check ifixipodsfast.com's official payment page here.

Where do you purchase your parts and what is the quality of the parts you provide?
ifixipodsfast.com currently gets nearly 95% of parts from wholesalers and other online iPod vendors. I also buy broken iPods and salvage working parts. All of my parts are thouroughly tested and carry a 6 month or 1 year warranty. I do not sell used junk or parts that will fail, I simply sell parts that will work for a long time and if they don't, simply let me know and I will take care of the issue for you.

I would like to swap out my black and white iPod screen with a colored one... is that possible?
Unfortunately that is not possible to do. iPods with black and white screens have different components than those of colored screens.

Do you price match competitors sites?
Yes I do! Fortunately since my prices are so much lower than the other iPod repair services, I doubt you'll be able to find a better deal on the web (but I encourage you to try!) Simply email me the link of the competitor's web page with the pricing and service and if it is a reputable site (not eBay or a fly by night site that doesn't have a store interface) I'll beat it!

ifixipodsfast.com Shipping Information

What courier do you use to ship iPod parts and iPods that have been serviced?
ifixipodsfast.com ships with USPS priority mail (2-3 days) or first class mail depending on the cost of the product. Every product states at the bottom of the description what service will be used for shipping. Shipping insurance is offered on every product and if you do not choose to purchase it I cannot be responsible for lost or damaged packages. If you need a faster shipping option please email me at service@ifixipodsfast.com and I can offer faster shipping at a great price.

What time and what days of the week do you ship out your products?
If you complete an order on or before 2:00 PM CST that order will most likely be shipped that same day (excluding Saturday and Sunday). All other purchases completed after 2:00 PM CST will ship the next business day. Shipments are made Monday - Friday regularily with Saturday shipping whenever possible.

Will I receive any tracking information once my part or iPod has been shipped?
When your iPod or iPod part has been shipped you will receive an email with a delivery confirmation number (please note delivery confirmation is just that, delivery confirmation, it is not active tracking like UPS.) International shipments unfortunately will not having tracking numbers available.

Do you ship to PO Boxes & APO Boxes?
Absolutely! I ship to PO/APO boxes!

What happens if my package is lost or damaged in shipment?
It is unlikely that such a scenario will ever happen, however if your package is lost or damaged in shipment you may be covered. If you purchased shipping insurance with your iPod then I will help you with the insurance claim. If you did not purchase shipping insurance then I cannot be held responsible or liable.

Do you offer international shipping?
Yes! I ship parts internationally for an additional $10 fee. You may send in your iPod from other countries as well but please be aware that you will be liable for any taxes/brokerage fees incurred.
I do not ship hard drives to anywhere but the U.S. & Canada because of the fragile nature of them!

Will import taxes be an issue?
Any and all import taxes incurred by ifixipodsfast.com will be the responsibility of the customer. My advice is to mark your package value under $25.00 when sending me a broken iPod for repair from another Country.

ifixipodsfast.com Warranty Policy

What is the warranty offered on iPod Parts & Labor?
I offer a 6 month warranty (1 year warranty if shipping insurance is purchased) on parts and service. I will honor the warranty if there is a problem with your part or labor within the warranty period. ifixipodsfast.com covers return shipping once it has been determined that the problem is with the part or service and not with other components in your iPod. If you need to send your iPod back please email me at service@ifixipodsfast.com for an RMA number. I will not accept any packages that do not include a RMA (Return Merchandise Authorization) number.

Do you assume ownership of my iPod if I don't contact you after I send my iPod in?
Yes. If you do not contact me or respond to my attempts to contact you within 100 days of receiving your iPod I will assume ownership of the iPod. I will try to contact you several times via email and phone but if I do not receive a response from you I will consider the iPod abandoned and will assume ownership of the iPod.

ifixipodsfast.com Part Returns

I purchased the wrong part or I no longer need the part I ordered... can I return the part?
If you order a part you may return it. I have to verify that the part works and that zero damage has occured to the part before issuing any form of refund. $5 will be deducted from the total refund for shipping expenses. If you bought a part from ifixipodsfast.com and it does not solve your iPod problem then you must send your iPod to me for diagnostic testing to determine if the part is at fault or your iPod is to blame. Additional fees will be incurred if the problem does not relate to the part you purchased.